| Further to requests for information concerning another Community institution or body, the staff member shall direct the enquirer to that institution or body. |
| If the enquirer lodges an appeal to the joint supervisory body, the appeal shall be examined by that body. |
| However, if any information did get back to the original enquirer, it was too late. |
| Any enquirer potentially becomes another recruiter as they talk with friends or relatives about their experience. |
| Further to requests for information on matters for which he has no responsibility, the staff member shall direct the enquirer to the competent person and indicate his or her name and telephone number. |
| Where an enquirer coming for an interview has a partner, the possibility of both coming should be raised. |
