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What is customer service?

What is customer service? Here are some definitions.

Noun
  1. The act of providing services to customers before, during and after a purchase.
  2. A department that provides services to past customers.
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Examples
Squander Two has an amusing article about British customer service. Everything he says is true with knobs on.
Businesses looking to save money by outsourcing customer service functions are risking losing customers and paying even more for the privilege.
I was still going for customer service jobs, but they didn't seem to pay as much as I needed.
Emma was a customer service assistant in the restaurant car of the train involved in the crash.
It's all down to customer service, fast response, attention to detail and value for money.
One story has it that a man whose ticket had not arrived in the mail as promised telephoned Hoover customer service for a repairman.

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